WASABI

Every branch WhatsApp chat lands in one inbox, from the numbers you already use. No number change, no per-message fees.

Built for businesses whose customers chat with branch numbers

  • Gold shops
  • Clinics
  • Aesthetic clinics
  • Barbershops
  • Gyms
  • Restaurants
  • Bakeries
  • Car dealers
  • Car workshops
  • Property agents
  • Travel agents
  • Tutoring centers
  • Optical stores
  • Vet clinics
  • Furniture stores
  • Phone shops
  • Minimarkets
  • Florists
  • Wedding organizers
  • Cooperatives
  • Pawnshops
  • Dental clinics
  • Salons
  • Spas
  • Yoga & pilates studios
  • Cafés
  • Catering
  • Motorbike dealers
  • Car rentals
  • Hotels
  • Schools & courses
  • Pharmacies
  • Pet shops
  • Laundries
  • Electronics stores
  • Fashion boutiques
  • Building supplies
  • Photo studios
  • Insurance agents
  • Couriers

Problems we solve

Chats stuck in branch phones?One inbox sees every branch.

How it works

Three steps, same numbers.

1

Scan a QR code from the branch phone.

On the branch phone, open WhatsApp, choose Linked devices, and scan the QR code from WASABI. The number is connected and WhatsApp keeps working on the phone.

2

Your team replies from one inbox.

Chats from every branch number land on one screen. Replies go out from that branch's own number, so customers never see a new number.

3

An AI copilot answers the basics.

Invite only

Today's price, opening hours, stock, then booking a visit to the branch. Anything it can't answer goes to branch staff.

Features

What you get today.
And what's next.

Cabang Kelapa Gading ••04171
Cabang Cempaka Putih ••11822
Cabang Bekasi Timur ••55300
Cabang Bogor ••90241
Live

Every branch number, one inbox

Each branch keeps its own number and queue. Filter by branch, see what's unread, reply from the same number.

Cincin 2 gram ada stok?
Ada 3 model, Bu.
Boleh, jam 10 ya
27 messages with Ibu Ratna, still saved in WASABI
Live

History survives the phone

Every message is stored from the moment a number connects. A phone breaks or gets replaced, the conversation stays.

Connected · Cabang Bekasi Timur
Live

Connect with a QR scan

WhatsApp, Linked devices, scan. The branch keeps its number, and WhatsApp keeps working on the phone.

Family groupWho's bringing the cake?Skipped
Ibu RatnaIs the 2-gram ring in stock?Stored
Status updatePhoto from BaliSkipped
Pak HendraCan I trade in my old ring?Stored
Live

Groups and status never stored

Only 1:1 chats between a branch and its customers. Family groups and status updates are skipped.

Invite only

Many users, different roles

Head office sees every branch. Branch staff see only their own number.

Invite only

Bulk messages with safe pacing

Upload a list from Excel and send from a branch number with gaps between messages and a daily cap per number, to lower the risk of the number being blocked.

Invite only

AI copilot

Answers basic questions around the clock and books visits to the branch. Questions it can't answer go to your staff.

Who it's for

For multi-branch businesses. And for you personally, by invite only.

1You Ask in your own WhatsApp
2WASABI Does the chatting for you
Semua
WASABI AI 2
  • SDSenyum Dental ClinicbaruSorry, Saturday is full. Next opening is Monday at 4 pm.Full
  • KDKemang Dental CarebaruDone. Saturday 10.30 with drg. Maya. Please come 10 minutes early.Booked
Kemang Dental Care
WASABI is messaging
Invite only
Hari ini
Hi, is there a slot for a dental checkup this Saturday morning? 1 adult.
Dikirim oleh WASABI AI Sampai
We have 9.00 or 10.30 with drg. Maya. A checkup is Rp250,000.
Kemang Dental Care
Please book 10.30 this Saturday for Andi Pratama.
Dikirim oleh WASABI AI Sampai
Done. Saturday 10.30 with drg. Maya. Please come 10 minutes early.
Kemang Dental Care
Tulis pesanKirim
Request an invite

We open access in waves. Send a request on WhatsApp and we'll let you know when it's your turn.

Booked: Saturday 10.30 at Kemang Dental Care. I'll remind you Friday night.

Human in the loop

AI prepares.
You decide.

WASABI works the chats, then reports to you on WhatsApp. Anything above your limits waits for your reply. Try it.

Invite only

Control and privacy

Your customer data stays under your control.

  • Groups and status are never stored.Only private chats between a branch and its customers.
  • Data is separated per business and per branch number.No other business can see your data.
  • Disconnect any time from the branch phone.WhatsApp, Linked devices, log out. The connection stops right away.
  • Invite onlyPer-number send limits and an on/off switch.Stop sending from one number without affecting other branches.
  • Invite onlySet retention, delete data per customer.To handle deletion requests under Indonesia's data protection law (UU PDP).

Build log

We ship in the open.
With real dates.

Real dates, real status. If it isn't live yet, it says so.

  1. Nov 7, 2026

    Link a branch number with a QR scan

    First real number linked on our servers in Singapore. WhatsApp keeps working on the phone.

    Live
  2. Nov 8, 2026

    Every 1:1 chat stored once

    Messages, edits, deletes and reactions saved the moment they arrive. Groups and status skipped.

    Live
  3. Nov 8, 2026

    Shared inbox for all branch numbers

    Read and reply to every branch number from one screen.

    Live
  4. Nov 8, 2026

    See who replied, and who is replying now

    Each reply shows the staff member who sent it, so two people never answer the same customer.

    Built, rolling out
  5. Nov 8, 2026

    Staff accounts, roles and Google sign-in

    Head office sees every branch, branch staff see their own number.

    Invite only
  6. Next

    Photos, documents and old chat history

    Media in the inbox, and importing the history WhatsApp keeps on the phone.

    In progress

FAQ

Common questions.

Do we have to change numbers?

No. WASABI connects to the WhatsApp numbers your branches already use, through Linked devices on the branch phone. Customers keep chatting with the same number.

Does our head-office number move to WASABI?

No. WASABI is for branch numbers. A head-office number that already runs on another service keeps working as it does today.

What if a branch phone breaks or gets lost?

Messages received since the number connected stay stored in WASABI. Put the number on a new phone, scan the QR code again, and the conversation continues. History from before the number connected can't be imported yet; that is opening to invited users first.

Are group chats read?

No. Group messages and status updates are never stored. WASABI only stores private chats between a branch and its customers.

Are there per-message fees?

No per-message fees. WASABI uses the branch WhatsApp numbers you already have.

Demo

See WASABI with your own branch numbers.

Message us on WhatsApp. Tell us how many branches you have and we'll set up the demo.

Chat with us on WhatsApp

Opens WhatsApp with a message ready to send.